Technical eCommerce Support Specialist

1 week ago


London, Greater London, United Kingdom TRIA Full time
Role Summary:
We are seeking a highly skilled eCommerce Systems Specialist to join our operations team at TRIA. As a key member of our team, you will be responsible for delivering training on a range of tools, supporting the onboarding and offboarding process, and ensuring the adoption of innovative learning programs.

This is a fantastic opportunity for someone who is passionate about technology, has experience in stakeholder management and cross-functional collaboration, and is familiar with both legacy systems and modern digital tools.

Key Responsibilities:
  • Develop and deliver training content that meets the evolving needs of the business.
  • Support the onboarding and offboarding process to ensure seamless transitions and minimize disruption.
  • Assist in ticket triage and troubleshooting to provide timely solutions and support.
  • Collaborate with subject matter experts to adapt global training materials to meet regional needs and preferences.

Requirements:
  • Proven experience in stakeholder management and cross-functional collaboration.
  • Familiarity with both legacy systems and modern digital tools.
  • Hands-on experience in training facilitation, content creation, and technical support.

Estimated Salary Range: £400 - £500 per day (Inside IR35)

Location: Hybrid – London (2 days per week)

We offer a competitive salary and benefits package to successful candidates.

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