Food and Beverage Team Member
6 days ago
As a Customer Experience Associate at Metropolitan Gaming Group, you will play a vital role in delivering world-class gaming and hospitality services to our guests.
You will be responsible for ensuring an exceptional standard of customer care, preparing and serving food and drinks, and promoting all areas of the club to enhance the guest experience.
This role offers a unique opportunity to develop your career in a dynamic and international environment, working closely with our experienced team to deliver exceptional experiences to city-dwellers.
Job Description:- Ensure an outstanding standard of customer care, adhering to company procedures, health and safety regulations, and hygiene standards.
- Presentation of food and beverages is crucial – attention to detail and creativity are essential skills required.
- Ability to promote all areas of the club, understand departmental operations, and provide expert guidance to guests.
- Clear and concise communication in English is mandatory.
- Candidates must have excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Familiarity with hospitality industry standards and practices.
- Strong attention to detail and ability to multitask.
- A competitive salary, including £10.25 hourly wage + Salary Enhancement From Midnight + Paid overtime + Tips.
- 50% discount on food and beverages in all UK venues.
- Exclusive access to our Rewards platform, offering discounts on travel, retail, hospitality, health, and more.
- Company Sick Pay, Company Pension, Life Assurance, and Refer-a-Friend incentives.
- Employee assistance programme, financial advice services, virtual GP services, season ticket loans, and cycle to work scheme.
Please note that applicants must be at least 18 years old and have the right to work in the UK.
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