Hospitality Services Supervisor

2 days ago


Kettering, Northamptonshire, United Kingdom OneRetail Full time

About the Role

We are seeking an experienced Hospitality Services Supervisor to join our OneRetail team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and driving sales growth through innovative ideas.

Key Responsibilities:

  • Leading a team of hospitality professionals to deliver high-quality food and beverages across multiple locations.
  • Managing inventory levels, monitoring budgets, and implementing action plans to drive business growth.
  • Developing and maintaining relationships with suppliers to secure the best possible prices and products.
  • Providing excellent customer service and resolving any issues promptly and professionally.
  • Working closely with the kitchen team to ensure menu consistency and presentation excellence.
  • Monitoring and maintaining high standards of health and safety across all locations.

Requirements:

  • A minimum of two years' experience in a similar role within the hospitality industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work effectively under pressure, prioritising tasks and meeting deadlines.
  • Familiarity with point-of-sale systems and other hospitality software.

What We Offer:

  • A competitive salary of £45,000 - £60,000 per annum, depending on experience.
  • The opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
  • A comprehensive benefits package, including health insurance, pension scheme, and access to exclusive employee discounts.


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