Pet Groomer Specialist

1 month ago

Kilsyth, North Lanarkshire, United Kingdom PETstock Retail Pty Ltd Full time

As a valued member of the PETstock Retail Pty Ltd team, you will be part of a dynamic and inclusive group that is passionate about delivering exceptional pet care services. In this role, you will have the opportunity to make a real difference in the lives of our furry friends and their owners.

A Day in the Life...

As a Dog Groomer, you will be responsible for providing top-notch grooming services to a variety of breeds, including bathing, drying, nail clipping, brushing, and combing. You will also be expected to provide a positive and memorable experience for all customers and their dogs, ensuring that they leave our salon feeling happy and satisfied.

Key Responsibilities:
  • Provide full grooming services to a range of breeds
  • Provide a positive and memorable grooming experience for all customers and their dogs
  • Coordinate the grooming salon and clients in conjunction with the Store Manager
  • Make client bookings
  • Assist store shop floor team when required
  • Stock management
  • Work with Store Manager & team to ensure member program targets and expectations are met
  • Proactively support local marketing opportunities and recruitment referral programs
  • Work with the team to achieve and exceed sales target
  • Maintain a strong safety mindset with commitment to create a culture of safety within your team
What We Need...

We are looking for an experienced Dog Groomer who is passionate about delivering exceptional pet care services. If you have a qualification in Grooming, that's a plus, but not essential. What's more important is your ability to create and embed strong safety practices across the salon & store, as well as your good knowledge of specific breed clips.

  • Experience in professional dog grooming
  • Qualification in Grooming, preferred but not essential
  • Ability to create and embed strong safety practices across the salon & store
  • Good knowledge of specific breed clips
  • Physically fit, as you may be required to lift heavy animals
  • Demonstrated experience in handling and working with live animals
  • Ensure you maintain breed clip and brand/product knowledge
  • Maintain advanced understanding of zoonotic and skin diseases and how to identify them
  • Ability to be flexible in order to meet changing work conditions
  • Ability to prioritise and manage conflicting priorities
  • Demonstrated ability to achieve & exceed sales targets
  • A commitment to represent the interests of PETstock in areas related to the business, branding and animal care
  • Strong interpersonal skills with ability to build strong working & customer relationships
  • Exceptional verbal & written communication skills
  • Strong attention to detail

If you're passionate about delivering exceptional pet care services and have the skills and experience we're looking for, we'd love to hear from you.

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