Operations Support Team Member

3 days ago


Macclesfield, Cheshire East, United Kingdom Marks and Spencer Full time

Job Summary

We are seeking a Customer Assistant - Operations to join our team at Barracks Mill Macclesfield SF Store. The successful candidate will be responsible for delivering a great shopping experience for our customers, working within a dynamic and fast-paced environment.

Key Accountabilities:

  1. Customer Service Excellence: Serve our customers efficiently, providing excellent customer service both on the shop floor and at service points.
  2. Store Maintenance: Maintain the highest standards of store cleanliness and tidiness, ensuring that our shelves are always stocked with product.
  3. Sales Performance: Monitor and deliver on daily sales targets, priorities, promotions, and selling opportunities.
  4. Customer Engagement: Engage proactively with customers to understand their needs, make recommendations, and deliver remarkable service throughout their visit to store.
  5. Digital Literacy: Utilize digital tools and communication channels to deliver for the customer every time.

What We Offer

Marks and Spencer offers a competitive salary, comprehensive training, and a range of benefits to support your personal and professional development.


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