Store Team Supervisor

4 days ago


St Annes, Lancashire, United Kingdom The White Company Full time

About The White Company

We are a leading lifestyle brand with 72 stores across the UK and a highly successful online business. Our story began in 1994, driven by a vision to provide stylish, high-quality items for the home at outstanding value.

Our Role

We are seeking a Passionate Store Team Supervisor to join our team. As a key member of our store management team, you will be responsible for supervising staff to deliver exceptional customer service, driving sales, and ensuring the store meets its targets.

You will work closely with the management team to maximise profit while maintaining our brand image. Your role will involve:

  • Supervising staff to optimise the customer experience and drive sales
  • Training, developing, and motivating staff to achieve highest possible levels of customer service and performance
  • Ensuring all customer queries and complaints are dealt with in a timely and efficient manner
  • Awareness and supervision of store presentation, including cleanliness, visual display, and merchandising
  • Responsible for holding keys to the store, opening and closing the store, and completing relevant checklists
  • Driving sales on the shop floor in the absence of senior management

What We Offer

We offer a competitive salary of £25,000-£30,000 per annum, depending on experience. You will also receive:

  • 50% discount on our products
  • 23 days holiday rising to 25 during service
  • A Volunteer Day with a charity of your choice
  • Automatic enrolment into the Group Personal Pension scheme
  • Perkplace Benefits Platform offering discounts across wellbeing and lifestyle

PRIDE Values

We live by our PRIDE values:

  • Passionate: We look for team members who are passionate about their expertise or role
  • Resourceful: We value people who use their initiative to solve problems or make processes more efficient
  • Imagination: We encourage everyone to share their ideas and have a voice
  • Dedication: We look for people who want to go above and beyond for their team and the business
  • Everyone: We believe in a One Team approach, where everyone is supportive and respectful

Salary Estimate

The estimated annual salary for this role is £27,500, based on location and experience.


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