Senior Business Operations Manager

3 weeks ago


London, Greater London, United Kingdom ENGINEERINGUK Full time
Job Title: Senior Business Operations Manager

About the Role:

We are seeking a highly skilled and experienced Senior Business Operations Manager to join our EU Credit Business Operations team. As a key member of the team, you will be responsible for managing both 'run-the-business' tasks and existing programs, projects, and delivering strategic business goals.

Key Responsibilities:

  • Facilitate relationships with third-party partners and internal customers
  • Drive projects to improve customer pain points within the larger Payments organization and with businesses/services across Amazon
  • Identify operational gaps and propose operational requirements for new projects
  • Resolve customer-impacting issues
  • Partner with internal teams to support new payment products or functionality post-launch
  • Develop metrics for assessing performance and trends
  • Conduct deep dives in all areas of your product responsibilities
  • Demonstrate significant annual efficiency improvements

About the Team:

The EU Credit Business Operations is responsible for multiple functions involving internal stakeholders (i.e., Product, Marketing, Legal, Engineering, Customer Service) and external financial partners. These include 'run-the-business' functions such as managing customers or technical escalations, internal business reviews, and partner relationship management. The team focuses on reducing friction on the customer journey and improving the credit customer experience, working backwards from customers. We ensure scalability of the business and higher customer satisfaction.

Required Skills and Qualifications:

  • Experience in program or project management
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • Experience defining program requirements and using data and metrics to determine improvements
  • Experience working cross-functionally with tech and non-tech teams
  • Fluent level of English

Estimated Salary: £60,000 - £80,000 per annum



  • London, Greater London, United Kingdom Business Manager Full time

    We are seeking a seasoned Senior Business Operations Manager to join our dynamic team in the Product, Tech & Data department. This exciting opportunity involves overseeing key responsibilities, collaborating with stakeholders, and driving project success.Main Responsibilities:Action planning and stakeholder engagementMeeting organization and...


  • London, Greater London, United Kingdom Business Manager Full time

    Senior Business Manager RoleAs a Senior Business Manager, you will be responsible for delivering business outcomes and contributing to the success of our Product, Tech & Data team.Key ResponsibilitiesDeveloping and implementing business strategies.Managing projects and coordinating stakeholders.Providing administrative assistance and creating supporting...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Operations Role OverviewWe are seeking a highly skilled Business Manager to drive business growth and improve operational efficiency.Main ResponsibilitiesProject Leadership: Lead and coordinate project teams to deliver projects on time, within budget, and to the required quality standards.Process Development: Develop and maintain business processes...


  • London, Greater London, United Kingdom Business Manager Full time

    Are you a motivated and results-driven Senior Business Manager looking for a new challenge? We are seeking a talented individual to join our Product, Tech & Data team as an Operations Director. As a key member of our team, you will play a crucial role in driving operational excellence and contributing to the company's success.The ideal candidate will have a...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleAs a Senior Business Manager, you will play a crucial role in driving business growth and supporting our Product, Tech & Data team. Your primary responsibility will be to ensure consistency of information between the two sides of the business unit, working closely with senior leaders to drive business goals and objectives.This role involves...

  • Operations Director

    24 hours ago


    London, Greater London, United Kingdom Business Manager Full time

    Are you passionate about business operations and looking for a new challenge? Our company is seeking an experienced Senior Business Manager to join our Product, Tech & Data team as an Operations Director. In this role, you will be responsible for overseeing daily operations, ensuring efficiency, quality, and exceptional service delivery across multiple...


  • London, Greater London, United Kingdom Business Manager Full time

    Job SummaryWe are looking for an Executive Support and Operations Lead to join our Product, Tech & Data team. This role requires a highly skilled business professional who can provide critical assistance to senior leaders, ensuring consistency of information between the two sides of the business unit.The successful candidate will have a proven track record...


  • London, Greater London, United Kingdom Business Manager Full time

    At our company, we are seeking an experienced Senior Business Manager to drive operational excellence and contribute to the success of our Product, Tech & Data team. The ideal candidate will have a proven track record in managing day-to-day operations, ensuring efficiency, quality, and exceptional service delivery across multiple regions.This is a fantastic...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled and experienced Business Manager to join our Product, Tech & Data team as a key support function. The ideal candidate will provide critical assistance to senior leaders, driving business goals and objectives through effective coordination and administration.Key Responsibilities:Action tracking and stakeholder...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are seeking an experienced Business Manager to contribute to the success of our Product, Tech & Data team.Action tracking, stakeholder coordination, administrative assistance, meeting management, project involvement, and creating supporting materials will be key aspects of this role.A strong foundation in presentations, spreadsheets, research,...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewThis is an exciting opportunity to work as a Business Manager in our Product, Tech & Data team, supporting the Chief Product Officer and Chief Technology and Data Officer. The successful candidate will be responsible for driving business goals and objectives through effective action tracking and coordination.Responsibilities:Coordinate actions...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionThe successful candidate will be responsible for action tracking, stakeholder coordination, administrative assistance, meeting management, project involvement, and creating supporting materials.RequirementsStrong foundation in presentations, spreadsheets, research, and report writing.Influencing skills and Microsoft Office...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled business professional to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to senior leaders, ensuring consistency of information between the two sides of the business unit.This role involves working closely with senior leaders to drive business goals and...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are seeking an experienced Business Manager to provide critical support to our Product, Tech & Data team. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and stakeholders.Key ResponsibilitiesAction tracking and stakeholder coordinationAdministrative assistance and...


  • London, Greater London, United Kingdom Business Manager Full time

    About the OpportunityWe are seeking an experienced Business Manager to join our team and contribute to driving business success through effective coordination and administration.Key Responsibilities:Action tracking and stakeholder coordination to drive results.Providing administrative support for informed decision making, ensuring seamless execution.Managing...


  • London, Greater London, United Kingdom Business Manager Full time

    **Company Overview:**We are seeking a talented Business Manager Lead to drive business growth and improvement. If you have a proven track record of delivering results in fast-paced environments, we want to hear from you.The successful candidate will coordinate meetings, provide administrative support to senior leaders, and develop meeting materials and...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are seeking an experienced Corporate Business Development Lead to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides...


  • London, Greater London, United Kingdom Business Manager Full time

    About this OpportunityWe are seeking an experienced Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...


  • London, Greater London, United Kingdom Business Manager Full time

    Job OverviewWe are seeking an accomplished and highly skilled individual to provide critical support to our Product, Tech & Data team as a Business Manager. This role is responsible for ensuring the smooth operation of business processes, coordinating projects, and delivering exceptional support to stakeholders.Key ResponsibilitiesCoordinate multiple...