Cloud Infrastructure Specialist

7 days ago


York, York City, United Kingdom Interface Recruitment UK Full time
Job Description

This role provides technical support, management, and administration of cloud, virtualization, security, and infrastructure technologies for customers and corporate personnel.

  • Technical Support - Provide 2nd line technical support to external customers and on corporate systems.
  • Systems Administration - Perform systems administration and management tasks including planning and delivery of technical projects.
  • Mentorship and Training - Mentor, coach, and train junior team members to ensure knowledge transfer and team growth.
  • Key Performance Indicators (KPIs) - Ensure KPIs are met in line with Service Level Agreements (SLA).
  • Professional Development - Maintain qualifications in core IT infrastructure and security products.

This role requires a broad range of technical knowledge and experience, including cloud, virtualization, security, and infrastructure technologies.

Requirements

To succeed in this role, you must have:

  • Minimum 3 years of experience in a 2nd line technical support role.
  • Good understanding of networking, firewalls, and security technologies.
  • Desirable Technologies - Microsoft Azure administration, O365 suite administration, and Palo Alto Networks Firewalls.

The estimated salary for this role is £55,000 - £65,000 per annum, depending on location and experience.



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