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Public Sector Research Consultant

3 weeks ago

London, Greater London, United Kingdom Consulting Point Full time

We are looking for a Public Sector Research Consultant to join our team at Consulting Point. As a member of our team, you will work on high-profile projects that shape the future of public services. This role requires a strong understanding of user-centered design principles and experience in conducting user research activities.

Key Responsibilities:

  • Conduct user research activities, including interviews, surveys, usability testing, and workshops.
  • Synthesize findings into user journey maps, personas, and process improvements.
  • Collaborate with designers, developers, and stakeholders to ensure user needs are at the forefront of service design.
  • Prepare and deliver research outputs to meet GDS assessment requirements.
  • Support the development of user-centered strategies and contribute to the overall success of agile project teams.

Requirements:

  • SC Clearance: Essential for this role; applicants must meet the eligibility requirements.
  • Experience: 2-5 years in user research, ideally within public sector projects.
  • GDS Expertise: Proven knowledge of GDS principles and practical application in service design.
  • Experience in creating user journey maps, process maps, and actionable insights.
  • Strong communication and problem-solving skills, with the ability to present complex information effectively.
  • A track record of working within agile delivery environments.

Estimated Salary: £55,000 per annum.