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Customer Support Specialist

1 month ago

Basildon, Essex, United Kingdom Hudson Shribman Full time £30,000 - £36,000
Key Responsibilities:

Maintain high standards of housekeeping and organization in the production area.

Collaborate with the Production Engineering team to optimize the efficiency and accuracy of pick and place machines.

Provide line-side support for paste machines, reflow ovens, AOI, and associated machinery, ensuring smooth production processes.

Develop custom reflow profiles using data collection software, driving quality and efficiency improvements.

Participate in new product introduction meetings, working closely with Production Engineering and Quality teams to ensure seamless product launches.

Leverage previous experience in manufacturing machinery support and electronics manufacturing industry knowledge to drive process improvements and quality enhancements.

Our client, a leading contract electronics manufacturer, is committed to delivering exceptional service and exceeding customer expectations. With advanced technology systems and a dedicated team, they strive to transform product ideas into reality.

This role offers a competitive salary of up to £30,000 to £36,000 per annum, depending on experience, and a flexible working schedule, including Monday to Thursday, 07:30 am-16:00 pm, and Friday, 07:30 am-13:30 pm.