Team Leadership and Operations Director
4 days ago
Job Description
MTrec Commercial's Customer Team Leader will be responsible for leading a team of customer service representatives in Northumberland. The ideal candidate will have a proven track record of success in a similar role, with experience in developing and implementing process improvements.Responsibilities
- To manage and motivate the customer service team, ensuring they meet and exceed performance targets.
- To analyze data and make informed decisions to drive business growth and improve customer satisfaction.
- To collaborate with other departments to identify areas for improvement and implement changes as needed.
About the Company
We are looking for an experienced Customer Team Leader to join our team at MTrec Commercial in Northumberland. Our company offers a competitive benefits package, including a salary of £40,000 - £50,000 per annum, along with excellent resources and a great team culture.-
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