Customer Service Representative

3 weeks ago

London, Greater London, United Kingdom Getty Images Full time
Job Title: Customer Service Representative - Dutch Speaker

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at Getty Images. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.

Key Responsibilities:

- Provide exceptional customer service to our customers via phone, email, and chat
- Respond to customer inquiries in a timely and professional manner
- Resolve customer issues and concerns in a fair and efficient manner
- Collaborate with the sales team to provide administrative assistance and general support
- Use various computer systems to enter and track invoices and customer data

Requirements:

- Strong communication and interpersonal skills
- Fluency in written and spoken Dutch and English (C1 level or above)
- Relevant customer service experience
- Strong attention to detail
- Ability to work in a fast-paced environment

What We Offer:

- Competitive salary and benefits package
- Opportunity to work with a global leader in the visual content industry
- Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

About Getty Images:

Getty Images is a preeminent global visual content creator and marketplace. We offer a full range of content solutions to meet the needs of any customer, no matter their size, around the globe.

Our Leadership Principles:

We are committed to living our Leadership Principles every day. These principles include being trustworthy, transparent, and honest, always raising the bar, and putting the customer at the heart of everything we do.

Equal Opportunities Employer:

Getty Images is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse work environment that celebrates diversity and promotes equal opportunities for all.

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