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Data Analyst

2 months ago

Salford, Salford, United Kingdom TalkTalk Full time
About the Role

We are seeking a highly skilled Data Scientist to join our team at TalkTalk. As a Data Scientist, you will play a key role in driving business decisions through data-driven insights.

Key Responsibilities
  • Design and test business hypotheses to identify and implement new trigger-based campaigns to solve core business challenges.
  • Deliver churn, satisfaction, and revenue improvement using machine learning to industrialize predictive and prescriptive models and segmentations.
  • Work closely with stakeholders to understand customer needs and develop data-driven solutions.
  • Collaborate with the Data Science team to deliver the Customer Insight Strategy.
Requirements
  • Bachelor's or Master's degree in a numerate discipline (Mathematics, Statistics, Computer Science, Engineering).
  • Strong experience in customer analytics and insight.
  • Proficient in SQL and at least one of the following: Python, R, Scala.
  • Expert in statistical modeling, including k-means segmentation, multiple regression, factor analysis, time-series, forecasting, and gradient boosting.
  • Ability to build strong personal relationships and trust with business and technical colleagues.
  • Skilled in communicating complex insights succinctly and clearly.
What We Offer
  • Free TalkTalk broadband for all employees.
  • Electric car charging points available at our HQ.
  • Heavily subsidized meals in the TalkTalk HQ Soapworks office in Salford.
  • Access to the Perks at Work platform, which gives you hundreds of discounts on high street brands.
  • Flexible dynamic working is part of who we are at TalkTalk.