Client Service Delivery Director

5 days ago


Witham, Essex, United Kingdom Bureau Veritas Switzerland AG Full time

Job Description

As a Client Relationship Manager at Bureau Veritas Switzerland AG, you will play a critical role in delivering exceptional service to our clients, building strong relationships, and driving business growth.

Key Responsibilities:

  • Client Management: Develop and maintain strong relationships with clients, understanding their needs, and delivering tailored solutions to exceed their expectations.
  • Team Leadership: Manage Client Coordinators, providing guidance, support, and coaching to ensure high-quality service delivery.
  • Quality Assurance: Oversee data quality, ensuring client agreements are up-to-date, and adhering to strict HSE guidelines and quality expectations.

Requirements:

  1. Strong communication and interpersonal skills, with the ability to build trust and rapport with clients and colleagues.
  2. Proven track record of delivering high-quality service, exceeding client expectations, and driving business growth.
  3. Full driving license and valid passport, with flexibility to travel occasionally.

What We Offer:

A competitive salary of up to £40,000 per annum, plus an excellent benefits package, including enhanced maternity/paternity leave and life assurance.



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