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Service Advisor

2 months ago


Wokingham, Wokingham, United Kingdom KPI People Full time

Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our Aftersales team at our busy franchised main dealership in Wokingham. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.

Key Responsibilities:

  • Meet and greet customers, explaining the work due to be carried out on their vehicle
  • Accurate completion of courtesy car insurance paperwork
  • Calling customers with progress updates and advising of any work needed
  • Liaising with the Workshop, Parts Department, Valeting Team, and Drivers
  • Invoicing work carried out, including invoice explanation and taking payment
  • Quoting, introducing, and selling Service Plans
  • Ensuring all Warranty paperwork is correctly completed

Requirements:

  • 12 months Motor Trade Service Advisor experience
  • Full UK Driving Licence
  • Desirable: Franchised Dealership Experience, Kerridge or Pinnacle Experience

Benefits:

  • Basic Salary of £26,000
  • On Target Earnings of £32,000
  • Great Benefits Package
  • Working Hours: Monday to Friday 8am - 6pm, Saturday Mornings on a Rota