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Service Advisor
2 months ago
Service Advisor Opportunity
We are seeking a skilled Service Advisor to join our Aftersales team at our busy franchised main dealership in Wokingham. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.
Key Responsibilities:
- Meet and greet customers, explaining the work due to be carried out on their vehicle
- Accurate completion of courtesy car insurance paperwork
- Calling customers with progress updates and advising of any work needed
- Liaising with the Workshop, Parts Department, Valeting Team, and Drivers
- Invoicing work carried out, including invoice explanation and taking payment
- Quoting, introducing, and selling Service Plans
- Ensuring all Warranty paperwork is correctly completed
Requirements:
- 12 months Motor Trade Service Advisor experience
- Full UK Driving Licence
- Desirable: Franchised Dealership Experience, Kerridge or Pinnacle Experience
Benefits:
- Basic Salary of £26,000
- On Target Earnings of £32,000
- Great Benefits Package
- Working Hours: Monday to Friday 8am - 6pm, Saturday Mornings on a Rota