Executive Venue Leader

7 days ago


St Austell, Cornwall, United Kingdom St Austell Brewery Full time

The Pier House, a charming coastal destination, presents a unique opportunity for an experienced Executive Venue Leader to shape the guest experience. This iconic venue has captivated audiences worldwide, serving as the backdrop for blockbuster movies and TV shows.

About you:

  • You will lead a team of passionate professionals to deliver exceptional experiences that delight guests.
  • You will champion the values and spirit of St Austell Brewery, inspiring your team to provide outstanding service.
  • Closely monitoring your team's performance will give you the insight to recognize and reward talent, provide constructive feedback, and nurture growth.
  • You will oversee all aspects of finance and administration with ease, ensuring no detail goes unchecked.
  • You will establish strong relationships with stakeholders and customers, fostering a culture of excellence.
  • With a wealth of experience in a similar role, you will be able to recognize when team members need support and provide guidance where needed.
  • You are a natural leader, communicating effectively with your team and delegating tasks to achieve and exceed targets.
  • Keeping a watchful eye on customer feedback will ensure your team is always adapting to maintain high standards and improve where necessary.
  • Peak season can be busy, but you thrive under pressure, maintaining a calm and composed demeanor.
  • Effective communication is key, and you recognize the importance of being an active listener, ensuring everyone is on the same page while remaining approachable and informative.

What we offer:

  • Bonus Scheme
  • Company Pension
  • 30% off food and drink in our pubs
  • 50% off overnight stays in our pubs
  • £150 towards a stay in one of our pubs
  • Westfield Rewards, offering discounts and rewards from hundreds of leading retailers, restaurants, and destinations
  • Cycle to work scheme
  • Learning and development opportunities
  • Career progression
  • Family-friendly policies
  • Paid time off to volunteer for charity
  • Meal provided for shifts over 6 hours (up to £10)

Estimated Salary: £60,000 - £80,000 per annum, depending on experience.

St Austell Brewery is an Equal Opportunities employer, committed to creating an inclusive workplace. We welcome applications from suitably qualified candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.


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