Customer Service Representative
1 month ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding experience when interacting with our brand.
Key Responsibilities
- Provide excellent customer service and support to our customers
- Work closely with the sales team to achieve sales targets and improve customer satisfaction
- Develop and maintain a deep understanding of our products and services to effectively communicate their benefits to customers
- Collaborate with colleagues to achieve store goals and objectives
- Participate in ongoing training and development to enhance skills and knowledge
What We Offer
- A competitive hourly rate of £12
- A brand new smartphone on an Unlimited data plan
- An on-target bonus of 25%, paid out monthly based on store performance
- Individual bonus accelerators for high performers
- Great discounts with our Perks at Work scheme
- Excellent training and development opportunities
Requirements
- Experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Willingness to learn and develop skills and knowledge
Why Join Us?
We are a diverse and inclusive team that values our employees and provides opportunities for growth and development. We are committed to equality in employment and growing a diverse workforce. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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