Field Service and Production Technician

3 days ago


Sutton Coldfield, Birmingham, United Kingdom Accles & Shelvoke Full time
Job Description: As a Mechanical Engineer at Accles & Shelvoke, you will have the opportunity to combine hands-on production with on-the-go field service, expanding your skills and developing your career with a global leader. Your role will be split between the Birmingham factory and customer sites, starting with factory training in production and assembly, followed by field training in repair and service.

About the Role:

You will be responsible for learning and assisting in all elements of production, visiting customer sites to maintain, repair, and calibrate A&S Ltd products, and promoting and selling our full range of services and products while in the field. The estimated salary for this position is £32,000 - £34,000 per annum.

Key Responsibilities:

  • Learn and assist in all elements of production, including assembly, testing, and finishing
  • Visit customer sites to maintain, repair, and calibrate A&S Ltd products
  • Promote and sell our full range of services and products while in the field
  • Conduct customer training on the safe handling and maintenance of our equipment
  • Maintain detailed records of visits, sales, and customer interactions
  • Ensure company tools, equipment, and vehicles are well-maintained and presentable
  • Engage with customers to discuss technical issues and provide commercial solutions

Requirements:

  • Background in mechanical engineering with factory and field experience
  • Methodical, eager to learn, and ready for a role where no two days are the same
  • Proficient in Microsoft products and interested in technology
  • Presentable, articulate, and comfortable working with a variety of customers and colleagues
  • Commercially aware, with a focus on customer satisfaction
  • A-Level education or 3+ years of experience in a similar role
  • Clean driving licence, passport, and no criminal convictions

Location: Birmingham, UK



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