Housekeeping Specialist

4 weeks ago


London, Greater London, United Kingdom Dorchester Collection Full time
Position Overview

At Dorchester Collection, we value your professional journey and pride ourselves on employing the finest talent in the hospitality sector. As a Housekeeping Specialist, you will embark on a distinctive path to be recognized as a leader in your domain. You will gain insights not only from your esteemed colleagues but also through our renowned training academy, enabling you to attain exceptional standards in service, craftsmanship, and leadership, ultimately crafting your own legacy.

What you'll receive

As a Housekeeping Specialist at Dorchester Collection, you will enjoy a range of remarkable benefits:

  • Attractive employee bonus structure and exceptional service charge
  • Complimentary accommodations including breakfast at Dorchester Collection Hotels
  • 50% discount on food and beverages at select bars and restaurants within the collection
  • Engaging social events that foster camaraderie among staff, including summer gatherings and winter celebrations
  • Outstanding perks such as discounts at various retail outlets, seasonal loan options, rental deposit assistance, and a competitive pension scheme
  • Opportunities for apprenticeships, training, and career development - from Level 2 (Hospitality Team Member) to Level 5 (Operations Manager) and beyond.
  • £1000 bonus for successful employee referrals
  • Access to immediate well-being resources, reflecting our commitment to employee care

What you'll be responsible for

Your passion for service will shine as you take pride in enhancing our guests' experiences:

  • You will ensure impeccable service, maintaining discretion and flexibility throughout your day. Attention to detail, thoroughness, and hygiene will be paramount to guarantee our guests receive an unparalleled experience.
  • Occasionally, guests may have unique requests involving special arrangements, additional supplies, or celebrations. Our Housekeeping Specialists are often the ones who fulfill these requests.
  • The responsibilities outlined are a glimpse into the daily life of a Housekeeping Specialist, and we will provide you with comprehensive details on how we uphold our hotel standards.

What you'll bring

  • Our core values of Passion, Personality, Respect, Collaboration, and Creativity guide our daily operations. As a Housekeeping Specialist, you will have the opportunity to embody these values and contribute to our enduring legacy.
  • Effective communication is essential for seamless operations. You possess excellent communication skills coupled with a strong customer service orientation.
  • English is the primary language utilized within our establishment. You are comfortable communicating in this language.


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