Service Advisor
3 weeks ago
Overview of the Role
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Stratstone. As a Service Advisor, you will play a critical role in delivering a premium level of service to our customers, ensuring their needs and wants are fully understood and met.
Duties, Responsibilities & Person Specification
Why Choose Stratstone?
- We offer a comprehensive training and development program to help you succeed in your role.
- We are committed to building a diverse and inclusive culture, where everyone feels welcome and valued.
- We offer a range of benefits, including 33 days holiday, birthday off, great pension, and generous commission schemes.
- We prioritize our employees' wellbeing, providing access to mental health support, nutritional and financial advice, and a Digital GP.
What You'll Bring to the Role
- You will value every customer interaction, whether in person, on the phone, or via email.
- You will build and nurture relationships with customers, understanding their needs and preferences.
- You will act as the vital link between customers and our workshop, collaborating with aftersales, parts, and sales teams.
Stratstone is an Equal Opportunity employer, committed to diversity in the workplace. We welcome applications from all qualified candidates and offer reasonable accommodations to individuals with disabilities.
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