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Head of Food and Beverages- Members Club

2 months ago

London, Greater London, United Kingdom Sodexo Full time

{"h1": "Head of Food and Beverages - Members Club", "p": "We are seeking an exceptional leader to oversee all aspects of food and beverage operations at our exclusive Members Club. As Head of Food and Beverages, you will be responsible for delivering a world-class dining experience that exceeds member expectations. Your expertise will be crucial in driving revenue growth, managing costs, and maintaining compliance with health and safety standards. If you have a passion for hospitality, a track record of delivering exceptional guest experiences, and strong leadership skills, we want to hear from you.", "ul": [{"li": "Develop and implement strategies to enhance member satisfaction and retention through exceptional food and beverage offerings."}, {"li": "Work closely with the Executive Head Chef on menu development and with the Head of Bars & Beverage on beverage selections, ensuring both complement the club\u2019s refined atmosphere."}, {"li": "Maintain financial control over F&B operations, managing food, beverage, and labour costs to ensure profitability while delivering high quality."}, {"li": "Ensure compliance with health, safety, and food hygiene regulations, including allergen management and member-specific dietary preferences."}, {"li": "Monitor and respond to member feedback, implementing improvements where necessary to maintain high satisfaction levels."}, {"li": "Collaborate with marketing and events teams to promote special events, themed nights, and exclusive member experiences."}], "h2": "Key Responsibilities", "ul": [{"li": "Operational Management", "ul": [{"li": "Work closely with the Executive Head Chef on menu development and with the Head of Bars & Beverage on beverage selections, ensuring both complement the club\u2019s refined atmosphere."}, {"li": "Oversee training and development of the front-of-house and kitchen teams, ensuring staff are knowledgeable, skilled, and motivated."}, {"li": "Maintain financial control over F&B operations, managing food, beverage, and labour costs to ensure profitability while delivering high quality."}, {"li": "Ensure compliance with health, safety, and food hygiene regulations, including allergen management and member-specific dietary preferences."}, {"li": "Monitor and respond to member feedback, implementing improvements where necessary to maintain high satisfaction levels."}, {"li": "Collaborate with marketing and events teams to promote special events, themed nights, and exclusive member experiences."}]}, "h2": "Financial Management", "ul": [{"li": "Develop and manage the annual budget, ensuring financial targets are met."}, {"li": "Monitor financial performance, including revenue, expenses, and profitability."}, {"li": "Implement cost control measures and identify opportunities for revenue growth."}, {"li": "Report on the performance to management teams in the organisations."}], "h2": "Member Relations", "ul": [{"li": "Create a welcoming and inclusive dining environment for all members."}, {"li": "Lead the food and beverage teams to ensure a consistent, high-quality dining experience that attracts and retains members."}, {"li": "Address member inquiries, feedback, and complaints related to food and beverage services promptly and professionally."}, {"li": "Develop and implement strategies to enhance member satisfaction and retention through exceptional food and beverage offerings."}, {"li": "Work closely with the membership committees, building strong relationships to align food and beverage services with member preferences and expectations."}], "h2": "Staff Leadership", "ul": [{"li": "Recruit, train, and manage a diverse team of front-of-house and back-of-house staff."}, {"li": "Cultivate a positive, inclusive, and productive work environment within the food and beverage team."}, {"li": "Conduct regular performance evaluations, offering ongoing training and development to enhance skills and service standards."}, {"li": "Take personal responsibility for the recruitment, training, and management of all on-site F&B staff, ensuring company policies on conduct, holidays, and sickness are strictly followed."}], "h3": "Reporting Lines", "ul": [{"li": "This role reports into the Operations Director for Sodexo Live."}, {"li": "This role will also report into the Members Club GM, who looks after marketing, sales, maintenance and guest relation."}], "h2": "The Ideal Candidate", "ul": [{"li": "Strong creative skills with experience in identifying target audiences."}, {"li": "Excellent business relationship skills."}, {"li": "Commercial minded with evidence of successfully managing costs in line with exceptional delivery."}, {"li": "Experience of ensuring profit margins and targets are met or exceeded."}, {"li": "A solid background in working with key stakeholders internally and externally to achieve targets."}, {"li": "Understanding of launching and activating new hospitality spaces."}, {"li": "Experience in financial/budget reporting and commercial understanding."}, {"li": "Supervising Food Safely Level 3 qualification or equivalent."}, {"li": "Strong team management and leadership skills, with the ability to motivate and develop a diverse workforce."}], "h2": "What we offer", "ul": [{"li": "We offer a salary of £65,000 to £75,000 plus excellent benefits that include:"}, {"li": "15% performance related bonus"}, {"li": "£1,300 flex benefit fund"}, {"li": "Professional development opportunities"}], "p": "We\u2019re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we\u2019ll give you all you need to thrive because at Sodexo Live we\u2019re so much more. Be part of something greater."}, "h3": "Disability Confident Leader employer", "p": "We\u2019re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job."}