Content Development Lead
2 days ago
We are seeking a proactive and seasoned documentation expert with strong leadership skills and an IT background to join our team at Netwrix Corporation.
Job SummaryThis role is responsible for developing and maintaining high-quality, up-to-date content for our internal knowledge wiki and public knowledge base. The ideal candidate will have excellent editing, proofreading, and content development skills, with a strong command of the English language.
**Key Responsibilities:**
- Develop and maintain high-quality, up-to-date content for the internal knowledge wiki and public knowledge base.
- Evaluate the effectiveness of the knowledge base and implement improvements based on user feedback and performance metrics.
- Partner with the technical documentation team to align content with current product offerings and enhance help center resources.
**Requirements:**
- Bachelor's degree in Technical Communication, English, Education, or a related field.
- Familiarity with Windows system administration and technical documentation processes.
- Experience using Salesforce knowledge management tools and other content management systems.
**What We Offer:
- A competitive salary of $80,000 - $110,000 per year.
- A dynamic and innovative work environment with opportunities for career advancement.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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