Network Service Delivery Manager
1 day ago
Job Description
">We are seeking an experienced Network Service Delivery Manager to join our NOC team in Wokingham. This key customer-facing role involves managing strategic networks, ensuring seamless service handover, and delivering projects on time.
We operate in the fixed, mobile, and utilities infrastructure networks across both public and private sectors. Our services include acquisition, design, construct, rigging, first-line maintenance, managed services, capital project delivery, complete network outsourcing, smart metering, and satellite solutions.
The estimated salary for this position is around £70,000 per annum, depending on experience. Benefits include 25 days annual leave plus bank holidays, a matched pension scheme, life assurance, access to a staff discount portal, a health cash plan, cycle to work scheme, employee assistance programme, recruitment referral scheme, and enhanced family leave.
Key Responsibilities
- Develop and maintain effective relationships with customers and stakeholders to ensure seamless service delivery.
- Work closely with internal teams to deliver projects on time and within budget.
- Investigate network problems using proactive tools before critical services are impacted.
- Be responsible for the overall pro-active management of technical support/issues within the network environment.
- Have strong communication and interpersonal skills.
- Possess knowledge of high voltage substation environments (33kv-400kv) or operational telecoms networks.
- Hold approved best practice qualifications such as ITIL.
About You
We welcome applications from individuals who consider themselves as having a disability or long-term health condition. As a gold award holder under the Armed Forces Employer Recognition Scheme, we are interested in candidates who are currently serving in the military who may wish to transition to a civilian job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel, and military spouses/partners.
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