Customer Experience Specialist

4 days ago


Goole, East Yorkshire, United Kingdom Stoneacre Motor Group. Full time
Company Overview: Stoneacre Motor Group is a leading UK-based motor group with a commitment to creating a diverse and inclusive workplace. We are proud to be recruiting for a Trainee Customer Consultant position within our Toyota franchise.

Salary: Our competitive salary package includes an estimated £25,000 - £30,000 per annum, making us one of the industry leaders in terms of compensation.

Job Description: As a Trainee Customer Consultant, you will have the opportunity to work with some of Britain's brightest young talent and develop your career with one of the world's most prestigious companies. Your primary responsibilities will include understanding product features, providing industry-leading customer service, and building strong relationships with existing and new customers to maximise future sales. You will also maintain accurate records, complete sales contracts, and contribute to enhancing the reputation of the business.

Required Skills and Qualifications: To succeed in this role, you will need to possess strong communication skills, be highly motivated, and able to work well under pressure. You should also be a free thinker with ambitions for yourself, the centre, and the Stoneacre family. A GCSE Maths and English, and at least 2 A Levels or equivalent qualification are essential. Excellent IT skills, including MS Word, PowerPoint, and Excel, are also required.

Benefits: As a Trainee Customer Consultant, you will be eligible for a range of benefits, including a flexible approach to working patterns, bonus scheme, contributory workplace pension scheme, uniform provided, long service reward, customer introduced reward, employee discounts, access to discounts on retailers, restaurants, holidays, and much more, wellness programme, and free parking.

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