Front Desk Support Specialist

1 week ago


Harrogate, North Yorkshire, United Kingdom Hica group Full time

About us: HICA Group is a 'Not for Profit' organisation providing a range of care services to older people and people with learning difficulties. Our aim is to provide exceptional care for the individual, where quality of life is as important as quality of care.

As a Receptionist at Hampden House, you will be part of a dedicated team that provides high-quality care and support to our residents. You will play a vital role in ensuring the smooth running of the reception area, providing administrative support, and maintaining effective communication within the organization.

Responsibilities include:

  • Ensuring accurate records are maintained on our computerised management information system, adhering to HICA policies and procedures
  • Supporting the management team with administrative tasks, including typing correspondence, taking minutes of meetings, and handling telephone enquiries
  • Providing excellent customer service, treating all service users and families with respect, dignity, and courtesy
  • Maintaining confidentiality at all times, representing HICA in a professional and positive manner

We offer a competitive salary of £50 per hour for 30 hours per week, plus a range of benefits including On-the-spot voucher recognition scheme, Techsave loans scheme, In-house lottery, and Employee assistance programme.



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