Food and Beverage Team Member

4 days ago


Fareham, Hampshire, United Kingdom Venture Hotels Full time
Job Title

Food and Beverage Team Member

About Us

Venture Hotels is a leading hospitality provider with a commitment to delivering exceptional customer experiences.

Salary and Benefits

We offer a competitive salary of £18,000 per annum, plus tronc payments and pension contributions.

Job Description

We are seeking a dynamic Food and Beverage Team Member to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.

  1. You will be responsible for serving food and beverages, using your knowledge of our menu to make recommendations and ensure that every guest has a great dining experience.
  2. You will work closely with the rest of the team to ensure that the restaurant is always clean, safe, and well-maintained.
  3. You will be required to handle cash and operate a Point of Sale (POS) system efficiently.
  4. You will be expected to provide feedback and suggestions on how to improve the customer experience.
  5. You will be responsible for maintaining high standards of customer service and ensuring that every guest feels valued and appreciated.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent customer service skills and the ability to build strong relationships with guests.
  • Basic math skills and the ability to handle cash accurately.
  • The ability to work effectively as part of a team.
  • A positive attitude and a passion for delivering exceptional customer service.
  • A willingness to learn and take on new challenges.
Benefits

In addition to a competitive salary, we offer a range of benefits, including:

  • Tronc payments and pension contributions.
  • A discount of 33% on all food and beverages at Venture Hotels.
  • Access to a free employee assistance program, offering mental health, wellbeing, financial, and legal support.
  • Retail discounts and exclusive offers with partner brands.


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