Food and Beverage Team Member
4 days ago
Food and Beverage Team Member
About UsVenture Hotels is a leading hospitality provider with a commitment to delivering exceptional customer experiences.
Salary and BenefitsWe offer a competitive salary of £18,000 per annum, plus tronc payments and pension contributions.
Job DescriptionWe are seeking a dynamic Food and Beverage Team Member to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.
- You will be responsible for serving food and beverages, using your knowledge of our menu to make recommendations and ensure that every guest has a great dining experience.
- You will work closely with the rest of the team to ensure that the restaurant is always clean, safe, and well-maintained.
- You will be required to handle cash and operate a Point of Sale (POS) system efficiently.
- You will be expected to provide feedback and suggestions on how to improve the customer experience.
- You will be responsible for maintaining high standards of customer service and ensuring that every guest feels valued and appreciated.
To be successful in this role, you will need:
- Excellent customer service skills and the ability to build strong relationships with guests.
- Basic math skills and the ability to handle cash accurately.
- The ability to work effectively as part of a team.
- A positive attitude and a passion for delivering exceptional customer service.
- A willingness to learn and take on new challenges.
In addition to a competitive salary, we offer a range of benefits, including:
- Tronc payments and pension contributions.
- A discount of 33% on all food and beverages at Venture Hotels.
- Access to a free employee assistance program, offering mental health, wellbeing, financial, and legal support.
- Retail discounts and exclusive offers with partner brands.
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