Bar Attendant

4 weeks ago


London, Greater London, United Kingdom Royal Lancaster London Hotel Full time
Job Title: Bar Attendant - LondonCompany Overview

The Royal Lancaster London Hotel is a renowned hotel in London, known for its exceptional service and commitment to excellence. As a Bar Attendant, you will join a team of professionals who strive to deliver memorable moments and five-star service to our guests.

Salary: £24,200 + Service Charge

We offer a competitive salary of £24,200, plus a service charge, making it an attractive opportunity for those looking to advance their careers in the hospitality industry.

Job Description

We are currently looking for a passionate Bar Attendant to join our Food and Beverage department on a permanent basis. As a Bar Attendant, you will be responsible for delivering exceptional service to our guests, ensuring their satisfaction and loyalty to our hotel.

Key Responsibilities
  • Welcoming guests with a smile and providing a warm arrival experience
  • Presenting menus, describing specials, and beverage lists to exceed guests' expectations
  • Ensuring every guest receives exceptional service of food and beverage according to our company policy, SOPs, and AA and LQA standards
  • Assisting in opening and closing procedures in the outlet
Required Skills and Qualifications

We are looking for a candidate with basic knowledge of spirits, wine, and beer, who is able to work late hours as required by business needs. As a Bar Attendant, you will be responsible for providing exceptional service to our guests, and ensuring their satisfaction and loyalty to our hotel.

Benefits

We offer a range of benefits, including:

  • Pension scheme with company contributions
  • 50% discount in all our restaurants and spas across our properties
  • Team member and Friends & Family rates across our properties
  • Extensive discounts on our benefits platform
  • Access to private medical insurance
  • Support through development plans, apprenticeships, and world-class management development programmes
  • Interest-free season ticket loan
  • Employee Assistance Programme - 24/7 online GP, mental health support, and virtual wellbeing
  • Bike to work scheme
  • Recommend a Friend incentive
  • Complimentary laundry
  • Free meals on duty
  • Opportunity to join our taskforces to contribute to the business focuses, community, and environment
Others

We are a diverse and inclusive team, committed to building a community of diverse backgrounds and life experiences. As a Bar Attendant, you will be part of a team that strives to deliver exceptional service and create memorable moments for our guests.

We are proud to be:

  • Best Employer for 2021 at Springboard's Excellence Awards
  • One of the happiest hotels in London
  • Earth Check Silver Certified 2023
  • 2 rosettes
  • Hoteliers' Charter Approved
  • Preferred Hotels & Resorts member

We are looking for a candidate who is passionate about delivering exceptional service and creating memorable moments for our guests. If you are a motivated and enthusiastic individual who is looking to advance your career in the hospitality industry, we encourage you to apply for this exciting opportunity.


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