Customer Engagement Specialist

1 day ago


Leeds, Leeds, United Kingdom Search Full time

Seeking a Customer Experience professional for a 9-month maternity cover opportunity. The ideal candidate will have expertise in customer relationship marketing, stakeholder management, and data-driven decision making.

This role offers flexibility, remote work options, and a day rate of £240. You will be at the heart of customer engagement, ensuring a smooth transition from prospect to sale.

The job description involves managing end-to-end customer engagement, focusing on personalised communications, and working with a live database of high-value prospects and members. Key Responsibilities include:

  • Managing customer relationships and driving engagement through targeted marketing campaigns.
  • Collaborating with internal teams to develop and implement CRM strategies.
  • Analysing customer data to drive engagement and make strategic recommendations.

About the Job:

This is a fantastic opportunity for a proactive individual with a drive to challenge the status quo. You will be part of a dynamic team, working closely with senior managers and stakeholders. The role requires experience in CRM, particularly with tools like Eloquent, and a love for working with data analytics.

We offer a fully remote work environment, with occasional travel to Glasgow and London. You will enjoy a competitive salary of £240 per day, along with opportunities for professional growth and development.



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