Customer Experience Advocate

1 month ago


Scunthorpe, North Lincolnshire, United Kingdom Marshallscunthorpebmw Full time
Customer Service Excellence

We are looking for a talented and dedicated Sales Consultant to join our team at Marshall Scunthorpe BMW and deliver exceptional customer experiences.

Responsibilities:

  • Build strong relationships with customers, understanding their needs and preferences.
  • Offer expert advice on new and used vehicle sales, ensuring customers make informed decisions.
  • Guide customers through the purchasing process, providing personalized support and guidance.
  • Meet or exceed individual sales targets, leveraging opportunities for growth and improvement.
  • Promote and sell additional products and services, such as finance and insurance.
  • Maintain a thorough knowledge of manufacturer vehicles and options, staying up-to-date with the latest developments.
  • Oversee the vehicle handover process, ensuring compliance with company procedures.
  • Comply with all relevant laws and regulations governing the sale of vehicles, finance, and insurance.

Salary and Benefits: The estimated salary for this position is £38,000 - £48,000 per annum, depending on experience. Additional benefits include a competitive bonus structure, comprehensive training, and ongoing support.



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