Residential Property Coordinator

1 week ago


Southampton, Southampton, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled Residential Property Coordinator to join our team at Churchill Estates Management Ltd. This is an exciting opportunity for someone who loves working with people and has a background in administration and customer service.

The successful candidate will be responsible for coordinating the day-to-day operations of our retirement development, providing excellent customer service to our Home Owners, and managing contractors and suppliers.

This varied and interesting role requires someone who can work independently, use their own initiative, and have good judgement when dealing with sensitive situations.

As a key member of our team, you will play a pivotal role in ensuring the success of our Lodge and the enjoyment of our Home Owners.

We are looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work effectively in a fast-paced environment.

Job Description
  • Coordinating the maintenance of the property and managing contractors and suppliers
  • Providing excellent customer service to Home Owners and responding to their queries and concerns
  • Organising events and activities for Home Owners and other stakeholders
  • Managing health and safety checks and ensuring compliance with relevant regulations
Requirements

To be successful in this role, you will need:

  • A strong background in administration and customer service
  • Excellent communication and interpersonal skills
  • Ability to work independently and use your own initiative
  • Good judgement and decision-making skills
  • Experience of working in a similar role or sector (e.g. retirement living, social housing, hospitality)
Benefits
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training


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