Water Softener Maintenance Specialist

2 weeks ago


London, Greater London, United Kingdom Monarch Full time

With over 50 years of experience in water softener distribution, Monarch Water has solidified its position as the UK's market leader. Our comprehensive production and R&D facilities are located at our head office in Diss.

We are seeking a skilled Water Softener Maintenance Specialist to join our team. As a key member, you will be responsible for ensuring the smooth operation of water softeners in both residential and commercial settings.

The Role:

  • Carry out thorough maintenance and repair of various water softeners and related products at customer locations.
  • Provide exceptional service and technical expertise to customers.
  • Manage inventory of parts and maintain adequate stock levels.
  • Accurately complete service reports and documentation.
  • Maintain company vehicles and ensure adherence to company policies.

**Essential Requirements:**

  • Proven experience in a service engineering role, particularly with water softeners or similar appliances.
  • Excellent customer service and communication skills.
  • Strong fault-finding capabilities for mechanical and electrical issues.

**What We Offer:

  • A competitive salary range: £35,000 - £45,000 per annum.
  • All necessary equipment provided, including tools, uniform, company vehicle, and phone.
  • Ongoing training program to enhance your skills and knowledge.
  • A tiered structure allowing progression and future career paths.
  • Opportunity to work within a high-performing successful team.
  • Employee discounts and staff incentives.


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