Office Ambassador

Job Summary

We are seeking a Reception and Administrative Assistant to join our team at Integral UK Ltd. This is a full-time, office-based position responsible for providing exceptional customer service and administrative support to our clients and staff.

Key Responsibilities

• Manage the Front of House services, ensuring a positive and welcoming experience for all visitors and clients.
• Provide administrative support to the Facilities Manager, including internal and external compliance audit preparation.
• Coordinate the repair and maintenance of the site and office equipment, including booking couriers and monitoring office housekeeping and cleanliness.
• Issue ID and access badges for new hires, visitors, and vendors, and maintain the visitors sign-in book.
• Promote a high level of satisfaction amongst end users by anticipating and promptly responding to their service requirements.
• Provide contractor management, including induction and monitoring while on site.

Essential Qualifications/Experience

• Previous experience in a similar role, preferably in a customer-facing environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Good organisational and interpersonal skills, with the ability to work effectively in a team.

Desirable Qualifications/Experience

• Customer service skills, with experience in handling complaints and resolving issues.
• Business administration skills, including experience with CAFM systems (Maximo) and FM practices and procedures.

Core Hours:

Monday - Friday, 8am - 4:30pm.