Counter Fraud Specialist

2 days ago


Manchester, United Kingdom First Central Services Full time
Job Description

We are seeking a highly skilled Counter Fraud Specialist to join our team at First Central Services in Salford Quays, Manchester. The ideal candidate will have excellent skills in gathering evidence and handling a caseload of fraudulent claims.

The successful applicant will work as part of a growing, innovative team, responsible for protecting the business and customers from the impact of fraud. Key responsibilities include investigating suspected fraudulent claims, assessing evidence, and providing advice and support to business areas with regard to potential fraud risks.

  • Salary:£40,000 - £50,000 per annum (dependent on experience)
Key Responsibilities
  • Carry out thorough investigations and gather evidence on suspected fraudulent claims
  • Assess evidence including intelligence, Police reports, medical records and engineering evidence to identify inconsistencies and determine the outcome
  • Identifying cases of potential Fundamental Dishonesty, private prosecutions, or professional enabler involvement
  • Provide advice and support to business areas with regard to potential fraud risks
  • Process payments on claims files as required and in accordance with authorities

Requirements

  • Strong experience of handling fraudulent customer, third party damage and personal injury claims
  • Proven track record in investigating both opportunistic and organised motor fraud
  • Strong understanding of motor insurance fraud and the purpose of a Counter Fraud Team
  • Excellent knowledge of FCA requirements (including TCF) and the regulatory framework relating to general insurance


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