Aftersales Service Technician

3 weeks ago


East Hagbourne, United Kingdom Johnson Controls Full time
Job Title: Aftersales Service Engineer

Johnson Controls is a global leader in Engineering & Integrated Solutions, and we're seeking a skilled Aftersales Service Engineer to join our ADT brand team.

About the Role

As an Aftersales Service Engineer, you'll be responsible for servicing Security Systems, including Intruder Alarms, CCTV, and Access Control Systems. You'll work to industry standards, providing exceptional customer service and technical knowledge.

Key Responsibilities
  • Service Security Systems to industry standards
  • Provide excellent customer service and technical knowledge
  • Work safely and responsibly to avoid injuries and damage
  • Meet customer expectations and requirements
What We Offer

We offer a competitive basic salary, excellent additional earnings potential, and a range of benefits, including:

  • Competitive basic salary
  • Overtime - averaging 450 hours per year
  • Travel Time - averaging 3% of basic salary
  • Engineering Commission scheme - averaging 7% of basic salary
  • Sales referral incentive scheme
  • Pension - we match up to 7%
  • 25 days holiday plus bank holidays
  • Company Vehicle, uniform, all PPE, tools, and ongoing training provided
  • Industry-leading Health & Safety and an employee assistance program
  • Career progression opportunities - newly introduced Engineering career ladder 2022
  • Our team average 20+ years length of service
  • Staff referral scheme up to £2,000
  • Rewards & recognition programmes
Requirements

We're looking for someone with experience in the Fire & Security industry, a driving license, and a passion for delivering exceptional customer service.



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