Clinical Support Specialist
3 weeks ago
We are seeking a Clinical Support Specialist to join our team at Network Scientific Ltd. Our client is a leading medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders.
The successful candidate will play a central role in further growth of the market share in the UK, providing special attention to the north of the country, and assuming responsibility for educating, training, and supporting clients and leads in this territory and beyond.
This role requires strong clinical skills, a customer service-oriented approach, and close collaboration with EMEA Clinical Director, UK Country Manager, and Technical Support Teams.
The candidate will be responsible for supporting the company's clients and leads in understanding and implementing the company's technology.
- Educate clients' medical staff and leads about the technology and its clinical aspects.
- Provide technical and clinical training to staff in accounts.
- Provide clients with on-demand support and addressing clinical queries related to the usage of the technology.
- Visit clients on a regular basis to educate and support their staff.
- Manage communication and collaboration with local KOLs and professional associations/societies.
The ideal candidate will have at least three years' experience in sleep medicine, as a Band 5/6 respiratory physiologist, equivalent level sleep technologist, or Biomedical Engineer.
A background in clinical training (mentoring new staff) is an advantage.
Native English is a must; additional languages are an advantage.
The candidate will be required to travel frequently within the UK (about 50% of the time) and from time to time, overseas (car allowance/company car will be provided).
In return, you will be joining a global market leader with innovative new products, coupled with an opportunity for a rapid career development.
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