Bilingual Support Specialist

4 days ago


London, Greater London, United Kingdom ProPivotal Staffing Full time

Bilingual Customer Service Opportunity

We are currently seeking a bilingual customer service representative to join our team at ProPivotal Staffing. As a key member of our customer-facing team, you will be responsible for handling customer inquiries via phone, chat, and email, providing solutions that meet their needs.

About the Position

The ideal candidate for this role will possess strong communication skills, fluency in English and German, and previous experience working in a fast-paced customer service environment. You will be expected to work collaboratively with colleagues to ensure consistent and high-quality service delivery.

Key Responsibilities

Responsibilities include:

  • Handling customer inquiries via phone, chat, and email
  • Escalating complex issues in a professional manner
  • Working closely with colleagues to ensure consistent service delivery

Our Benefits Package

We offer a range of benefits to support your career development and well-being, including:

  • A competitive salary of £13-15 per hour, plus an annual bonus, and equity
  • Remote-friendly work options with on-site availability and flexible scheduling
  • Annual travel discounts and funds for wellness or personal use
  • Comprehensive health coverage and competitive premiums

Why Join Us?

Join our dynamic team and take advantage of our comprehensive benefits package, which includes a competitive salary, remote work options, and opportunities for professional growth and development.



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