Employee Relations Manager
4 weeks ago
This position requires an individual who has significant experience in employee relations, deep subject matter knowledge, and strong emotional intelligence, communication, and interpersonal skills. The individual will work proactively to enhance the employee experience by identifying and addressing employee concerns early, de-escalating and resolving workplace issues before they reach a critical level. The position supports Corporate Employee Relations in the EMEA region and requires the ability to work successfully on a broad spectrum of employee relations issues, projects, and initiatives.
Key Responsibilities- Partner with business leaders and HR teams to create and sustain positive employee relations programs and best practices.
- Work directly with AWS employees at all levels to identify, address, and resolve concerns through mechanisms like listening sessions, focus groups, conflict resolution, and one-on-one coaching.
- Design and deliver positive employee relations trainings and communications.
- Conduct, analyze, and action plan from multiple levels of employee feedback and other data to drive and sustain positive employee relations.
- Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations.
AWS EMEA SARL (UK Branch) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
What We Offer- Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
- Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
- Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
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