Technical Service Engineer NGS Specialist

2 days ago


Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full time
Job Description:

We are seeking a highly skilled Technical Service Engineer to join our NGS IT team at Thermo Fisher Scientific. As a Technical Service Engineer, you will have the opportunity to apply your expertise in IT & hardware NGS products providing pre- and post-sales support for Life Science Solutions.

  1. Ensure the smooth operation, security, and efficiency of Linux-based systems within our CSD Business organization.
  2. Responsible for achieving instruments uptime goals (MTTR, Resolution cycle Time, Remote Resolution, CAS).
  3. May be required to travel occasionally to customer's sites, training center and office.

Minimum Requirements/Qualifications:

  1. Minimum of Bachelor's Degree in Computer Science, Software Engineering, IT or related field.
  2. Proficiency in Information Technology and/or Software Development/Testing, including knowledge of up-to-date cloud solutions, cloud-based services, and Amazon Web Services (AWS).
  3. Experience of working in a Windows and LINUX environment is critical.
  4. Demonstrable experience with Linux-based systems, particularly Ubuntu.
  5. Shown understanding of networking principles and network security.
  6. Experience with data management and database optimization.
  7. Familiarity with web server administration and virtualization management.
  8. IT knowledge and basic system administration skills are required.
  9. Strong system-level debugging and IT problem solving/trouble-shooting skills required.
  10. In addition, bilingual language skills proficient in English with Italian or Spanish is an advantage (level C1 oral & written).

Estimated salary: £55,000 - £65,000 per year.
About us:
Thermo Fisher Scientific is a world-class company that values performance, quality, and innovation.



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