Technical Service Delivery Engineer

2 days ago


Witney, United Kingdom In Technology Group Full time
Job Summary

This position involves providing 1st/2nd line technical support to clients, troubleshooting hardware and software issues, and monitoring system performance. The successful candidate will be responsible for resolving escalated service desk tickets, collaborating with colleagues, and maintaining accurate records.

Key Responsibilities
  • Provide 1st/2nd line technical support to clients
  • Troubleshoot hardware and software issues, including network protocols and cloud-based systems
  • Monitor system performance and maintain optimal uptime
  • Install and configure hardware and software systems, both remotely and on-site


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