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Automotive Service Advisor
2 months ago
We are seeking a highly skilled and customer-focused Service Advisor to contribute to our team's success at our Warrington dealership.
- Your Key Responsibilities:
- Deliver exceptional customer service, ensuring a high standard of satisfaction through efficient and courteous interactions.
- Manage all service enquiries, including telephone, email, and face-to-face interactions.
- Coordinate the allocation and handover of courtesy cars.
- Liaise with workshop teams to ensure timely completion of customer vehicles.
Additional Responsibilities:
- Upsell additional works, service plans, and warranties to enhance customer experience.
- Identify opportunities for internal promotions and contribute to the company's growth.
About Our Company:
We are a leading dealership with a strong commitment to customer satisfaction and employee development.
Requirements:
- Previous dealership customer service experience is essential.
- A full UK driving license is required.
