Technical Logistics Support Specialist

3 days ago

London, Greater London, United Kingdom Pick for Britain Full time
Job Title: Technical Logistics Support Specialist

We are seeking a skilled IT Consultant to join our logistics team at Pick for Britain. As a key member, you will play a vital role in supporting our internal IT infrastructure, optimizing data management processes, and providing IT solutions to enhance business efficiency.

Estimated Salary: £45,000 - £55,000 per year

Key Responsibilities:

  • Provide day-to-day IT support for company employees, troubleshooting hardware and software issues, managing user accounts, and ensuring seamless connectivity within the company network.
  • Work extensively with spreadsheets (Excel, Google Sheets) to track, analyze, and maintain data for various logistics operations, including delivery schedules, inventory management, and cost tracking.
  • Compile and generate sales reports on a regular basis, ensuring accuracy in data collection from various platforms and providing insights to management for business decisions.
  • Maintain and update company databases, ensuring data integrity and security, while creating automated processes for data collection and reporting where applicable.
  • Assist in maintaining and updating the company's IT infrastructure, including servers, workstations, printers, and mobile devices.
  • Administer software solutions and systems used across the organization, including updating software, managing user access, and ensuring system security.
  • Collaborate with various departments, including sales, operations, and finance, to identify and implement IT solutions that enhance productivity and efficiency in logistics operations.
  • Identify areas for process improvement within IT and logistics workflows, implementing automation tools, and optimizing the use of existing systems.
  • Liaise with third-party vendors for IT-related services, including hardware purchases, software licensing, and network support.

Requirements:

  • Bachelor's degree in IT, Computer Science, or a related field.
  • Proven experience in IT support, with a strong focus on internal user support and system administration.
  • Advanced knowledge of spreadsheet applications (Excel, Google Sheets), including data analysis, pivot tables, and formulas.
  • Strong troubleshooting skills with both hardware and software.
  • Basic knowledge of networking principles and security protocols.
  • Familiarity with logistics, inventory, or supply chain management systems is a plus.

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