Field Collections Specialist

1 month ago


Hemel Hempstead, Hertfordshire, United Kingdom Orbit Full time
Job Title: Field Collections Agent

Orbit Credit Services is seeking a skilled Field Collections Agent to join our team. As a Field Collections Agent, you will be responsible for visiting customers at their home addresses to discuss options that help them address their financial situation.

Key Responsibilities:
  • Visiting customers at their home addresses to discuss options for addressing their financial situation
  • Resolving customer accounts on a personal basis, taking payments, and setting up repayment plans to help customers achieve financial wellbeing
  • Educating customers on the potential consequences of non-payment of their account
  • Using an iPad to update customers' accounts with visit outcomes
Benefits:
  • Salary from £27,417 plus a monthly bonus of up to £6,000 per annum
  • Car allowance of £350 per month
  • Fuel Card provided for business miles
  • 31 days holiday (including bank holidays and annual 2-week December shutdown)
  • Discount and cash back at hundreds of high-street shops
Requirements:
  • A clear criminal record
  • No CCJ's or IVA's within the last 6 years
  • Confident verbal communicator
  • Good listening and decision making skills
  • Proven time management skills
  • Comfortable working alone

Orbit Credit Services is a regulated company, and any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA, or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.

Job Type: Full-time

Pay: £27,417.00 - £37,617.00 per year


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