Hotel Receptionist and Night Auditor
3 days ago
**Join Our Team**
As a Night Receptionist at Britannia Hotels, you'll have the opportunity to work in a dynamic and supportive environment. We're looking for someone who is highly organized, detail-oriented, and passionate about delivering exceptional guest experiences.
**Job Details**
* Salary: £19,500 - £22,000 per annum (dependent on experience)
* Location: Somerset, TA8 2RJ, United Kingdom
* Job Type: Full-time
**Responsibilities**
- Provide exceptional customer service to guests, responding to queries and resolving issues in a timely and professional manner
- Manage front desk operations, including checking guests in and out
- Run nightly audits to ensure accurate financial records
- Maintain high standards of cleanliness and organization throughout the hotel
- Assist with event setup and tear-down as needed
**Requirements**
- Excellent communication and customer service skills
- Ability to work well under pressure and maintain a calm demeanor in fast-paced environments
- Basic knowledge of Opera Systems or willingness to learn
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