Hotel Receptionist and Night Auditor

3 days ago


Glasgow, Glasgow City, United Kingdom Britannia Hotels Full time

**Join Our Team**


As a Night Receptionist at Britannia Hotels, you'll have the opportunity to work in a dynamic and supportive environment. We're looking for someone who is highly organized, detail-oriented, and passionate about delivering exceptional guest experiences.


**Job Details**


* Salary: £19,500 - £22,000 per annum (dependent on experience)


* Location: Somerset, TA8 2RJ, United Kingdom


* Job Type: Full-time


**Responsibilities**


  • Provide exceptional customer service to guests, responding to queries and resolving issues in a timely and professional manner
  • Manage front desk operations, including checking guests in and out
  • Run nightly audits to ensure accurate financial records
  • Maintain high standards of cleanliness and organization throughout the hotel
  • Assist with event setup and tear-down as needed

**Requirements**


  • Excellent communication and customer service skills
  • Ability to work well under pressure and maintain a calm demeanor in fast-paced environments
  • Basic knowledge of Opera Systems or willingness to learn


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