Commercial Insurance Account Handler

4 weeks ago


Birmingham, Birmingham, United Kingdom Cavendish Maine Recruitment Full time

A highly regarded national broker is seeking an experienced Commercial Account Handler to join their established team in Birmingham. The ideal candidate will have previous commercial insurance experience and the skills to support a diverse and interesting group of Commercial clients.

The Account Handler will provide support to the Account Executive with the running of the client portfolio, including setting up all necessary actions for contract renewal.

This is a hybrid position with 2 days/week in the office.

About the Role:

  • To deliver high-quality and efficient service to clients.
  • Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
  • Customers will range in size and shape, from smaller clients up to large corporate-sized risks.
  • Ensure all documentation associated with placing, amending, or renewing clients' insurance programmes is completed in a reasonable timescale and is accurate.
  • Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.

Key Skills/Experience Required:

  • Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
  • Good communication, decision-making, and problem-solving skills.
  • Excellent relationship-building skills.
  • The ability to work under pressure and assimilate large quantities of information quickly.
  • Influencing and negotiation skills.
  • Commercial awareness.
  • An eagerness to progress with your CII qualification would be supported, but is not essential.

Salary/Benefits Information:

  • Salary to £45k.
  • Market-leading benefits package.
  • Hybrid - 2 days/week in the office.
  • Excellent opportunity for career development and progression.


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