Shift Pattern Coordinator

4 days ago


Clydebank, West Dunbartonshire, United Kingdom Home Instead Full time

About the Role

You will be responsible for arranging the shift patterns of our Care Professionals, ensuring seamless communication and coordination between team members. Regular contact with care staff is essential, as you will address their needs and facilitate interactions with clients and their families.

This position involves managing annual leave requests and resolving conflicts over shift swaps. Additionally, you may need to handle phone calls, perform administrative tasks, and participate in on-call duties.

Key Responsibilities:

  • Coordinate and manage Care Professional shift patterns
  • Maintain regular communication with care staff, clients, and family members
  • Process annual leave requests and resolve shift swap issues
  • Answer phone calls and perform general administrative duties
  • Participate in on-call duties

Requirements

No specific qualifications are required, as comprehensive training will be provided. However, experience in a similar role is preferred.

Working at Home Instead

We operate as a collaborative team, offering support and assistance on a daily basis. This role is based in our Clydebank office, Monday through Friday, with a 25-hour workweek and potential for full-time hours in the future. The hourly rate is £12.60, which can be discussed further during the interview process.



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