Fan Experience Technology Analyst
1 week ago
We are seeking a skilled Technical Support Specialist to join our team at City Football Group. The estimated salary for this role is around £35,000 - £45,000 per annum, depending on experience.
About the Company
City Football Group is a global sports company that owns and operates several football clubs. Our mission is to empower better lives through football.
Job Responsibilities
- Deliver effective and timely technical support to ensure system reliability and operational efficiency.
- Provide technical support for both new and existing systems and contribute to ongoing improvement initiatives to enhance the fan experience.
Requirements
- Previous experience supporting ERP/CRM/SaaS solutions.
- Experience using ITSM tools to log and manage technical support tickets.
- Familiarity with working in an IT Service Management/ITIL good-practice environment.
Interview Process
- Introductory Call: Connect with our Talent Team to discuss this exciting opportunity, learn more about City Football Group, our inclusive culture, and the benefits we offer.
- Video Interview: Speak with your potential future manager about your experience and answer competency-based questions.
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