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Assistant General Manager

2 months ago


Middlesbrough, United Kingdom Stack Middlesbrough Full time
About the Role

We are seeking an experienced and dynamic Assistant General Manager to join our team at Stack Middlesbrough. As a key member of our leadership team, you will play a pivotal role in driving the success of our venue.

Key Responsibilities
  • Leadership and Training: Develop and implement effective leadership strategies to motivate and inspire our team to deliver exceptional guest experiences.
  • Business Management: Oversee all aspects of the business, including financial management, to maximize sales and exceed key performance indicators (KPIs).
  • Financial Oversight: Manage payroll, labor efficiency, and stock control to achieve maximum gross profits.
  • Guest Relations: Manage guest feedback and relations to ensure a positive experience for all visitors.
  • Promotional Activities: Develop and implement promotional activities to boost venue visibility and attract more guests.
Requirements
  • Personal License: Must hold a valid personal license.
  • Management Experience: At least 3 years of management experience in hospitality, with a minimum of 2 years as an Assistant General Manager in a high-volume venue.
  • Preferred Qualifications: Driving license, first aid training certificate, and experience with Zonal operational systems.
Perks
  • Competitive Salary: Industry-leading salary.
  • Discounts: 25% discount across all Stack Leisure sites.
  • Quarterly Bonus: Eligible for quarterly bonus.
  • Career Progression: Excellent opportunities for career progression within the company.