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Technical Support Specialist
1 month ago
We are seeking an experienced Desktop Support Engineer to join our client for an initial 6 month contract. The successful candidate will have a strong background in Microsoft Windows, desktop hardware architecture, and IT infrastructure.
Key Responsibilities:
Microsoft Windows o/s (Windows 10) – working knowledge of build, configuration and registry settings.
Desktop hardware architecture.
SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting.
Microsoft Office suite – configuration, templates, macros, add-ins, advanced features and user preference configuration.
Office 365, TEAMs, Exchange On-line, One Drive and SharePoint.
Active Directory – basic administration, Group Policy
Appsense (Environment Manager & App Manager, basic policy fault finding expertise)
Messaging and collaboration tools – an appreciation of the Microsoft Exchange environment, email client configuration such as MS Outlook.
Email security products e.g. Retarus and an appreciation of white/black Listing
Understanding of virtualisation technology e.g. VMWare
Networks – experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity.
Telephony – office based telephony services, VOIP, mobile device configuration, tethering and mobile peripherals.
Requirements:
The ideal candidate will have a strong background in IT infrastructure, with experience in Microsoft Windows, desktop hardware architecture, and SCCM. They will also have excellent communication and customer service skills.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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