Housing Services Coordinator
3 weeks ago
Are you passionate about providing exceptional support to individuals and communities? Do you have a strong understanding of housing legislation and regulations? We are seeking a highly skilled Housing Services Officer to join our team at Michael Page.
About the Role:As a Housing Services Officer, you will be responsible for managing and coordinating properties within our client co-operative's portfolio. This includes liaising with management committees and tenants, handling day-to-day issues, ensuring that properties are maintained to a high standard, and providing support to co-operative management committees and attending their meetings.
Key Responsibilities:- Committee Liaison: Serve as the primary contact for client co-op management committees, offering advice and support on governance matters. Prepare monthly reports for management committee meetings and attend several of the co-op's evening meetings to provide ongoing support and guidance.
- Tenant Liaison: Act as the main contact for all housing-related inquiries from tenants. This includes addressing complaints, resolving disputes, and providing information about tenancy agreements and co-operative housing policies.
- Property Management: Oversee the day-to-day management of co-operative properties, including regular inspections, coordinating repairs and maintenance, and ensuring compliance with health and safety regulations.
- Rent Collection: Ensure timely rent collection and manage issues related to rent arrears. This includes setting up payment plans, collaborating with management committees on appropriate actions, and pursuing legal action if necessary.
- Community Engagement: Support the management committee in collaborating with local community groups and stakeholders to promote the co-operative and its services. This involves attending community meetings and fostering partnerships with local organisations.
- Allocation of Properties: Liaise with relevant local authorities for co-op vacancy nominations or review the co-operative's waiting list. Assist in interviewing applicants alongside management committee members and help allocate vacant properties based on housing needs and the co-operative's allocation policy.
- A degree in housing or a related field such as social work, public administration, or property management. Relevant housing qualifications or significant housing experience will also be considered in place of a degree.
- Previous experience in a similar role within a housing association or local authority.
- Familiarity with Co-operative Housing or voluntary management committees is desirable but not required.
- Strong communication and interpersonal skills.
- Solid understanding of housing legislation and regulations.
- Proven ability to work independently and manage a varied workload.
We are offering a permanent part-time position (21 hours) with a salary of £21,840 to £27,300. If you are a motivated and experienced professional looking for a new challenge, please apply today.
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Housing Services Coordinator
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Housing Services Coordinator
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Kent, United Kingdom Michael Page Full timeJob Title: Housing Services OfficerJoin our team as a Housing Services Officer and play a vital role in managing and coordinating properties within our client co-operative's portfolio.Key Responsibilities:Committee Liaison: Serve as the primary contact for client co-op management committees, offering advice and support on governance matters. Prepare monthly...
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Kent, United Kingdom Michael Page Property & Construction Full timeJob Title: Housing Services OfficerJob Summary:The Housing Services Officer will be responsible for managing and coordinating properties within the client co-operative's portfolio. This includes liaising with management committees and tenants, handling day-to-day issues, ensuring that properties are maintained to a high standard and providing support to...
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Kent, United Kingdom Michael Page Property & Construction Full timeHousing Services OfficerAt Michael Page Property & Construction, we are seeking a highly skilled and experienced Housing Services Officer to join our team.Key Responsibilities:Committee Liaison: Serve as the primary contact for client co-op management committees, offering advice and support on governance matters. Prepare monthly reports for management...
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