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Senior Regulatory Compliance Expert

1 month ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
About Hastings Direct

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.

Job Summary

We're seeking a Senior Regulatory Compliance Expert to join our team. As a key member of our Quality and Control team, you'll play a critical role in ensuring we meet the highest standards of quality and control in our operations.

Key Responsibilities
  • Provide expertise and steer for relevant regulator requirements across our motor claims, home claims and anti-fraud areas
  • Determine and execute target state 1st line risk, control, compliance, governance and assurance model, working with business owners to establish best practice, embedding the right accountabilities in the right place
  • Drive our Quality and Control Programme, ensuring that we have the right quality and controls in place, operating consistently and effectively as designed, with clear visibility of all regulatory requirements and supporting assurance
  • Ensure inadequate or poor outcomes are identified quickly and understood, with actions taken in a timely manner
  • Create the right environments culture and frameworks to ensure we have high quality standards and outcomes for customers and the business
  • Ensure we have the appropriate governance and assurance in place providing clear visibility, oversight and management via straightforward principles and frameworks, with high quality documentation to show how we do what we do and why we've done it
Requirements
  • Strong proven expertise in regulatory environments (Insurance/Financial Services highly advantageous)
  • Recent experience leading quality teams and implementing/managing quality frameworks, including compliance, risk, control, assurance and governance requirements with experience in defining and implementing operating models
  • Confidence to engage with stakeholders at all levels with the ability to influence change
What We Offer
  • An attractive salary based on experience: £60,000 - £80,000 per annum, plus car allowance
  • A flexible and hybrid working approach, with opportunities for remote work
  • A competitive bonus scheme, with annual payments
  • Private medical insurance, with comprehensive coverage
  • Pension contribution match up to 10%, with an award-winning pension scheme
  • Life assurance cover, with 4x salary payout